Who we are
This website is operated by NEUVORA Exports, No. 58, Baba Nagar 10th Street, Villivakkam, Chennai 600049, Tamil Nadu, India. This policy explains what information we receive through this website and how we use it.
Information we receive
This website has no enquiry forms, user accounts or online payments. We only receive personal information when you choose to contact us by WhatsApp, phone or email. That may include your name, company, phone number, email address and the details of your product requirement.
How we use it
We use the information you send us to:
- respond to your enquiry and prepare quotations;
- source, coordinate and carry out an agreed transaction;
- keep the business records we are required to keep by law.
We do not sell or rent your personal information.
Sharing
To evaluate or carry out your requirement, we may share the relevant details with suppliers, inspection agencies, logistics and documentation partners, and only as far as needed for that purpose. We may also disclose information where the law requires it.
This website
We do not use advertising or tracking cookies. Our hosting provider may record standard technical information, such as your IP address, browser type and the pages requested, to keep the website secure and running well.
Fonts are loaded from Google Fonts and some photographs from Unsplash, so these services may receive your IP address when a page loads. The website also keeps a small setting in your browser's session storage so the opening animation plays once per visit; it is cleared when you close the tab.
Links to WhatsApp, email and Google Maps take you to those services, and their own privacy policies apply.
Retention & security
We keep your information only as long as needed for the purposes above, or as required by law. We take reasonable care to protect it, but no method of sending or storing information over the internet is completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you by contacting us using the details below.
Changes
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact
NEUVORA Exports
No. 58, Baba Nagar 10th Street
Villivakkam, Chennai 600049
Tamil Nadu, India
Phone / WhatsApp: +91 90875 19097
Email: info@neuvoraexports.com